Shipping policy

Last updated: May 2026

Thank you for shopping with Kodo.

All orders are processed and shipped from Seattle, Washington, United States.

Processing Times

Orders are typically processed within 3–7 business days unless otherwise stated on the product page.

Please note:

  • Processing times may increase during new releases, holidays, or high-volume periods.

  • Pre-order items will ship according to the estimated timeline provided in the product description.

Once your order has shipped, you will receive a confirmation email with tracking information.

Domestic Shipping (United States)

We currently ship throughout the United States using trusted carriers such as USPS, UPS, and FedEx.

Estimated delivery times:

  • Standard Shipping: 3–7 business days.

  • Expedited Shipping: Calculated at checkout, if available.

Shipping times are estimates and are not guaranteed.

International Shipping

International shipping may be available depending on destination.

Please note:

  • Customers are responsible for any customs duties, import taxes, or additional fees required by their country.

  • Kodo is not responsible for delays caused by customs processing or international carriers.

Delivery times for international orders may vary depending on location.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information at checkout.

Kodo is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us immediately at Kodoclothing@gmail.com. We cannot guarantee changes can be made after an order has been placed.

Lost, Stolen, or Delayed Packages

Once a package has been shipped and tracking has been provided, Kodo is not responsible for:

  • Lost packages.

  • Stolen packages.

  • Carrier delays.

  • Delivery issues caused by the shipping provider.

If your package appears lost, please contact the shipping carrier directly first.

If additional assistance is needed, contact us at Kodoclothing@gmail.com and we will do our best to help.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number.

  • Photos of the item.

  • Photos of the packaging, if applicable.

We will review the issue and provide a replacement or refund if approved.

Contact

For all shipping-related inquiries, please contact:

Kodo
Kodoclothing@gmail.com